Manage Your Donation
Your Support Makes Lasting Impact Possible
Thank you for supporting Eden: People+Planet! Your contributions enable landscape restoration that transforms degraded environments into thriving ecosystems while supporting communities for generations. This guide helps you manage your recurring donations, update payment information, and understand how your support creates lasting change.
Platform Update: Now Using Givebutter
Eden has transitioned from GoFundMe Pro to Givebutter for donation processing. This change enhances security and improves the user experience while maintaining all your existing preferences and donation history. All existing donations will continue as scheduled with no action required from you.
How to Access Your Donation Management
For New Givebutter Donations
If you set up your recurring donation through Givebutter:
- Find your donation receipt – Check your email for your most recent donation receipt from Givebutter
- Look for the management link – Near the bottom of your receipt, you’ll find a link to “Manage Your Gift”
- Click the link – This will take you directly to your donation management page
You can use any receipt from your recurring donation – it doesn’t need to be the most recent one.
For Legacy GoFundMe Pro Donations
If you have an existing donation from our previous platform:
- Log into your GoFundMe Pro account at the link below
- Navigate to “Recurring donations” from your homepage or left menu
- Select “Manage donation” for the donation you want to update
Can’t Find Your Account Information?
Try these approaches to locate your donation details:
- Search your email inbox for messages from Givebutter, Eden: People+Planet, GoFundMe Pro, or Eden Reforestation Projects
- Check spam and promotional folders where donation receipts sometimes get filtered
- Contact our support team at info@eden-plus.org with your name and approximate donation start date – we’ll help locate your account
Managing Your Givebutter Recurring Donation
What You Can Update
Once you access your donation management page, you can modify:
- Amount of your monthly donation
- Frequency of donations (monthly, quarterly, etc.)
- Payment method (credit card, PayPal, bank transfer)
- Status (active, paused, or canceled)
- Next charge date
- Processing fee coverage
Step-by-Step Instructions
Updating Your Monthly Amount
- Click “Edit Plan” from your donation management page
- Update the Amount field with your preferred monthly contribution
- Select “Save Changes” to confirm
Changing Your Payment Method
- Click “Edit Plan” from your donation management page
- In the Payment Method section, click “Edit Payment”
- Enter your new card information or select a different payment option
- Select “Save Changes” to update
Pausing Your Donation Temporarily
- Click “Edit Plan” from your donation management page
- Under Status, click “Pause or Cancel Plan”
- Choose “Pause Plan”
- Select how long you want to pause (or choose “Custom” for a specific date)
- Your donation will automatically resume after the pause period
Canceling Your Recurring Donation
- Click “Edit Plan” from your donation management page
- Under Status, click “Pause or Cancel Plan”
- Choose “Cancel Plan”
- Confirm your cancellation and optionally provide feedback
Important Changes for Location-Specific Donations
If your monthly donation was designated to a specific location or country, please note that Eden has evolved our approach to focus on carbon-eligible landscape restoration with 40-year community commitments.
To Update Your Donation:
- Cancel your current location-specific recurring donation using the steps above
- Set up a new monthly donation to Eden’s general fund at: https://eden-plus.org/donate/monthly/
- Your support now enables comprehensive landscape restoration with long-term community benefits
This change ensures your contributions create sustainable, verified impact that continues for decades rather than short-term interventions.
Eden’s Evolution
From Tree Planting to Landscape Restoration
We recognize that our evolution might raise questions. Here’s why Eden transformed our approach and what it means for your impact:
Creating Bigger, Lasting Impact
Previous Approach: Planting individual trees addressed visible symptoms of environmental degradation
Current Approach: Restoring entire landscapes addresses root causes of ecosystem breakdown
Your Impact: One landscape project now captures millions of tons of carbon and protects entire watersheds serving thousands of people
Building Financial Stability for Communities
Previous Model: Communities received seasonal employment during planting periods
Current Model: Communities receive benefits for 40 years through carbon revenue and sustainable livelihood programs
Your Impact: Your donation creates permanent economic opportunities rather than temporary work
Accountability Through Verification
Previous Measurement: Impact tracked by counting trees planted
Current Measurement: Third-party verified carbon credits and comprehensive ecosystem health metrics
Your Impact: Transparent, measurable proof of lasting environmental and community transformation
Meeting the Climate Challenge at Scale
Previous Funding: Dependent on charitable donations that couldn’t match the scale of climate change
Current Funding: Carbon markets provide sustainable funding at the scale environmental challenges demand
Your Impact: Your donation is multiplied through carbon credit generation, creating exponentially greater impact
This evolution ensures that your support creates permanent change rather than temporary fixes. Communities develop resilient economies, ecosystems regain their natural functions, and climate impact is verified and maintained for generations.
For Business Partners
If your business previously participated in “buy a product, plant a tree” campaigns:
- Tree purchasing options are no longer available
- We don’t provide tree-count reports for marketing purposes
- You can still support Eden through one-time contributions
- Consider updating your campaign messaging to “supporting landscape restoration” instead of tree planting
Contact us at info@eden-plus.org to explore partnership opportunities aligned with our current approach
Frequently
Asked
Questions
How is my donation used?
Eden allocates funds according to our standards-based budget framework, with resources directed to landscape partnership (approximately 7-10%), sustainable livelihoods (approximately 35-37%), and mosaic landscape restoration (approximately 53-56%). These percentages vary slightly by project based on local needs and contexts.
Is my donation tax-deductible?
Yes, Eden: People+Planet is a registered 501(c)(3) nonprofit organization (Tax ID 95-4804581). Your contribution is tax-deductible to the extent allowed by law.
How does monthly giving work?
Monthly giving is processed automatically using your preferred payment method. You can adjust or cancel your monthly gift at any time through your online account or by contacting our donor support team.
What kind of updates will I receive?
All supporters who choose to receive our regular newsletter will receive project updates and restoration stories showing the impact of your ongoing support.
How do I get a receipt for my donation?
You'll receive an automated receipt via email immediately after making your donation. Annual tax summaries are provided in January for the previous year's contributions.
Why does my account show Givebutter instead of GoFundMe Pro?
Eden has transitioned to Givebutter for improved donation processing and user experience. Your donation continues uninterrupted with enhanced security and better management tools.
Can I still designate my gift to a specific country or region?
We've consolidated our giving to support all restoration work globally. This allows us to respond quickly to opportunities and ensure sustainable impact across all our projects through our blended finance approach.
What happened to my monthly tree purchases?
Your support continues to restore landscapes and support communities - we just measure impact differently now. Instead of counting individual trees, we focus on hectares restored and comprehensive ecosystem health across entire landscapes.
My donation supported a location where Eden no longer works. What should I do?
Please transition your support to our general fund, which enables carbon-eligible landscape restoration projects with 40-year community commitments. We're happy to help you make this change.
Why can't I purchase trees anymore?
Landscape restoration creates far greater impact than tree planting alone. This approach delivers verified carbon capture, provides 40-year community benefits, protects existing forests while restoring degraded areas, and creates sustainable funding through carbon markets. Your support now enables permanent transformation rather than temporary interventions.
What if I don't have my donation receipt?
Receipts are sent to the email address you entered when you submitted your donation. You can use the link in any recurring donation receipt to manage your recurring plan - it doesn't need to be the most recent one. If you can't find your receipt, check your spam folder or contact us at info@eden-plus.org for assistance.
How often are monthly donations charged?
Monthly donations are processed on the same date each month that you originally set up your donation. For example, if you started on the 15th, you'll be charged on the 15th of each month.
Will I be notified if my payment method expires?
Yes, Givebutter will email you before your payment method expires, giving you time to update your information before your next donation is processed.